Terms & Conditions
Last Updated: 22nd Oct. 2025
Website: www.divinedentallabindia.com
Welcome to At Divine Dental Lab (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and our specialized CAD-CAM dental laboratory services. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our site or services.
1. Use of Our Website and Services
By using our website or services, you confirm that you are:
A licensed dental professional or a representative acting on behalf of a dental practice/clinic
Legally authorized to request dental lab services
Providing accurate, complete, and truthful information
You agree not to misuse our website or interfere with its functionality.
2. Services Provided
At Divine Dental Lab specializes in CAD-CAM dental restorations, including:
Crowns, bridges, veneers, inlays, onlays
Zirconia, E-max & PMMA restorations
Implant prosthetics
Digital dental designing, scanning, and milling
We strive for precision and excellence, but final clinical outcomes depend on proper case submission, clinical procedures, and dentist responsibility.
3. Client Responsibilities
By using our services, you agree to:
▪️Provide accurate patient data, impressions/scans, and prescriptions
▪️Confirm all case specifications before submission
▪️Ensure proper clinical protocols for try-ins, adjustments, and placements
▪️Maintain responsibility for final fit, occlusion, and patient outcome
We are not liable for issues arising from:
▪️Inaccurate impressions/scans
▪️Incomplete or incorrect instructions
▪️Improper tooth preparation or clinical procedures
4. Case Delivery, Turnaround Time & Shipping
Turnaround times vary depending on the case type and workload. We aim to deliver within the estimated timeframe but do not guarantee specific delivery dates.
Shipping policies:
▪️Shipping charges may apply
▪️Risk of delay or transit damage lies with the courier service
▪️Once dispatched, we provide tracking details
▪️We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
5. Pricing, Payments & Billing
All prices are subject to change without prior notice
Payment terms must be followed as communicated (e.g., advance, credit cycle, etc.)
Late payments may result in suspension of services
Any taxes applicable under Indian law will be charged accordingly
No case will be released unless associated dues are cleared (unless mutually agreed otherwise).
6. Warranty Policy
Our restorations typically come with a limited warranty against material or manufacturing defects. The warranty does not cover:
Breakage caused by clinical error or improper handling
Changes in occlusion or bite
Wear and tear from regular use
Cases with unclear or incorrect clinical instructions
Warranty claims must be supported with photographs, details, and return of the prosthesis (if required).
7. Intellectual Property Rights
All CAD designs, digital models, content, images, and materials on our website are the intellectual property of At Divine Dental Lab unless otherwise stated.
You may not:
Reproduce, copy, or distribute our digital content without permission
Use our branding or designs for commercial purposes without written consent
8. Confidentiality & Data Protection
We handle clinical and patient information with strict confidentiality.
By using our services, you authorize us to process patient-related data for:
Manufacturing CAD-CAM prosthetics
Case communication and delivery
Quality control and record maintenance
We comply with applicable laws for data protection. For more details, refer to our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, At Divine Dental Lab is not liable for:
Clinical outcomes or patient dissatisfaction
Indirect, incidental, or consequential damages
Delays in delivery or courier-related issues
Errors caused by inaccurate clinical input or impressions
Our responsibility is limited solely to the quality of the prosthesis we fabricate.
10. Prohibited Use
You agree not to:
Use the website for fraudulent or illegal activity
Upload harmful code, viruses, or malicious content
Attempt to breach our systems or data
Misuse our intellectual property
Engaging in such activities may result in legal action.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content, accuracy, or privacy practices.
12. Modification of Terms
We may update or modify these Terms & Conditions at any time. The updated version will be posted with the “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the courts located in Ranchi, Jharkhand, India.
14. Contact Information
For questions about these Terms & Conditions, please contact:
At Divine Dental Lab
Website: www.divinedentallabindia.com
Email: divinedentaldigital@gmail.com
Mobile: 7352633152
Office: 6299174985
Address: Divine Dental Lab
Road No. 6, Magistrate Colony, Doranda, Ranchi, Jharkhand – 834002 India